Return Policy – LeoLabz | High-Quality Research Peptides UK
At LeoLabz, we are committed to providing high-quality research peptides UK and ensuring customer satisfaction. This Return Policy outlines the conditions under which returns, refunds, or replacements may be considered.
Return Policy Eligibility
Due to the nature of research peptides, we do not accept general returns once an order has been shipped.
However, returns or replacements may be considered under specific circumstances, such as:
- Incorrect item received
- Damaged product upon delivery
- Missing items in your order
If you experience any of the above issues, please contact us within 48 hours of delivery.
Non-Returnable Items
For safety and quality assurance reasons, the following items are non-returnable:
- Opened or used products
- Products not in original condition
- Orders reported after the allowed timeframe
All high-quality research peptides UK sold on leolabz.co.uk are intended for research use only, and proper handling is the responsibility of the customer after delivery.
Reporting an Issue
If there is a problem with your order, please contact our support team with the following details:
- Order number
- Description of the issue
- Clear photos (if applicable)
Contact us at: support@leolabz.co.uk
Our team will review your request and respond within 24–48 hours.
Refunds and Replacements
If your claim is approved, we may offer:
- A replacement product
- Store credit
- A refund (in specific cases)
All decisions are made based on the nature of the issue and verification of the claim.
Shipping Responsibility
LeoLabz is not responsible for issues caused by incorrect shipping details provided by the customer.
Once an order has been successfully delivered, responsibility transfers to the recipient.
We ensure that all research peptides UK orders are packaged securely and shipped with care.
Commitment to Quality
LeoLabz is dedicated to supplying high-quality research peptides UK with consistent standards and reliable service.
If you encounter any issues, our team is here to assist and ensure a fair resolution.
Contact LeoLabz
For any questions regarding this Return Policy or your order, please contact us:
Email: info@leolabz.co.uk
